# November 2026 Release Note These are the Treasure AI features and improvements released in November, 2026. ## AI Studio ### Enhancement to Work Folders: Symbolic Link Display *Posted on: Nov 06, 2026* - On Web and Desktop, symbolic links in a work folder now display correctly in the sidebar file tree and on the work folder page, with a **Link** label, and opening a link shows the contents of the file or folder it points to. - Designed for users whose work folders contain links to files or folders stored elsewhere, so they can tell links apart from regular files and open the target without leaving AI Studio. - Learn more by visiting the [File Viewers](/products/ai-studio/files/file-viewers#links-and-special-files) page. ### New Feature: Drag-and-Drop Copy in Work Folders *Posted on: Nov 06, 2026* - On Web and Desktop, hold Option (macOS) or Ctrl (Windows and Linux) while you drop a file or folder onto a folder or work folder to copy it. A plain drag still moves the item. - Designed for users who want to reuse a dataset or report in another location while keeping the original, and the drop target shows **+ Copy** or **Move** before you release, so you can see which one will happen. - A copy never overwrites an existing item. If the name is already taken, the copy gets a `(copy)` suffix, such as `report (copy).csv`. - Learn more by visiting the [File Upload & Download](/products/ai-studio/files/file-upload-download#copying-files-and-folders) page. ### Enhancement to Shared Work Folders: Standard Work Modes *Posted on: Nov 06, 2026* - A new shared work folder now starts with three standard work modes — **Manage**, **Read-write**, and **Read-only** — so you can grant access without creating a mode first. - Standard modes have fixed access levels and cannot be renamed or deleted. **New mode** in the Add people dialog now creates a custom mode limited to the top-level folders you name. - Learn more by visiting the [Work Modes](/products/ai-studio/shared-folders/work-modes) page. ## Audience Studio ### Enhancement to Multi-Table Behavior Activation: Audience Studio UI *Posted on: Nov 04, 2026* - You can now create and edit multi-table behavior activations directly in the Audience Studio UI. This extends the Audience API support introduced in August 2026 to the Treasure AI Console. - In an activation's **Output Mapping**, use **Behavior Columns** to add behavior tables and map source columns to output columns. You can configure up to four behavior tables in a single activation. - The UI supports both batch activations and activations within journeys, so Marketing Operations teams can configure multi-table exports without constructing API requests. - Learn more by visiting the [Multi-Table Behavior Activations](/products/customer-data-platform/audience-studio/activation/behavior-activation-overview#multi-table-behavior-activations) and [Configuring Multiple Behavior Tables](/products/customer-data-platform/audience-studio/activation/configuring-behavior-activation#configuring-multiple-behavior-tables) pages. ## Engage Studio ### New Feature: List Campaigns *Posted on: Nov 04, 2026* - List campaigns let you send one email to a contact list created from a CSV file in Engage Studio, without building a Parent Segment or segment first. - Designed for marketers who already have a recipient list, such as event attendees, and want to personalize the email with its columns. - The CSV file must include an `email` column, and a campaign can use up to 20 list columns as merge tags. - Learn more by visiting the [List Campaigns](/products/marketing-cloud/engage-studio/list-campaigns) page. ### New Feature: One-off Campaign Performance Dashboard *Posted on: Nov 05, 2026* - The Performance tab of a one-off campaign in Engage Studio shows how many emails were delivered and how recipients responded, including unique opens, unique clicks, bounces, and complaints, so you can review a send without a separate BI tool or SQL query. - Designed for marketers who send a one-off email to a contact list or an Audience Studio segment and want to check the results in the campaign itself. - The figures count the email delivery events of the sending domain, and each percentage shows its base, either Sent or Delivered. - Learn more by visiting the [One-off Campaign Performance Dashboard](/products/marketing-cloud/engage-studio/one-off-campaign-performance) page. ### Enhancement to LINE OA Flex Messages: Liquid Loop Support *Posted on: Nov 04, 2026* - Engage Studio now accepts Liquid `for` loops inside LINE OA Flex Message content, so a Flex Message can generate components from list data stored in each recipient's profile. - Designed for marketers who send product recommendations or cart contents stored as profile attributes, this lets each recipient receive a carousel or box with a different number of items, without creating a separate message for each audience. - Each message is rendered for the recipient at delivery time and then validated by LINE, so a message that exceeds a LINE limit for a recipient, such as more than 12 carousel bubbles, is rejected by LINE at send time and recorded in the delivery log with error code 400. - Learn more by visiting the [LINE Message Types](/products/marketing-cloud/engage-studio/channels/line/line-oa-message-types) page. ## Integration Hub ### Enhancement to Zendesk Import and Export Integrations: OAuth 2.0 Refresh Token Support *Posted on: Nov 04, 2026* - The Zendesk Import and Export Integrations now support the OAuth 2.0 refresh token grant for both OAuth (connect with Treasure Data) and OAuth Client Credentials authentication, so connections can renew their Zendesk access token without user interaction. - Designed for teams that run scheduled imports from or exports to Zendesk, this supports longer-lived integrations with less need to re-authenticate, because Zendesk now issues a refresh token with each new token request. - Tokens issued before this change cannot be renewed, so create a new Zendesk connection in Treasure AI to use refresh token support. - Learn more by visiting the [Zendesk Import Integration](/int/zendesk-import-integration) and [Zendesk Export Integration](/int/zendesk-export-integration) pages. ### Enhancement to MySQL Import and Export Integrations: caching_sha2_password Support *Posted on: Nov 05, 2026* - The MySQL Import and Export Integrations now connect to MySQL 8.0 and later accounts that use the `caching_sha2_password` authentication plugin, which is the default for MySQL 8.0. Previously, these accounts could not be used. - When you create a new authentication, set **Driver version** to **8.0.x** (Connector/J 8.0) for these accounts. In the CLI, set `driver_version: 8.0.x`. Existing authentications keep the Connector/J 5.1 behavior. - Connector/J 8.0 has its own **SSL mode (Connector/J 8.0)** setting, and `Verify CA` and `Verify identity` require a **Trusted CA certificate (PEM)**. MySQL selects the authentication method for each account, so Treasure AI has no authentication method setting. - `mysql_native_password` is still supported with Connector/J 8.0, but it is legacy and newer MySQL server versions may disable it. For new MySQL 8 accounts, use `caching_sha2_password`. - Learn more by visiting the [MySQL Import Integration](/int/mysql-import-integration) and [MySQL Tables Export Integration](/int/mysql-tables-export-integration) pages. ### Deprecation of Zendesk API Token Authentication (Effective April 30, 2027) *Posted on: Nov 04, 2026* - Zendesk will permanently deactivate all remaining API tokens on April 30, 2027. Admins cannot reactivate them, and the API token management pages will be removed from Admin Center. New API tokens cannot be created after October 27, 2026. - The Zendesk Import and Export Integrations that use API token authentication will no longer work after that date, so migrate these connections to OAuth before then. - To migrate, create a new connection with OAuth Client Credentials, which is recommended for scheduled imports and exports, or with OAuth (connect with Treasure Data). - Learn more by visiting the [Zendesk Import Integration](/int/zendesk-import-integration) and [Zendesk Export Integration](/int/zendesk-export-integration) pages. ## Treasure AI Voice ### Update: AI Voice App 1.9.4 - You can now re-run transcription or summary from the already uploaded recording, without transferring it from your device again. - Added support for a new PLAUD firmware version.