# Troubleshooting Segment Insights Configuration Errors

You might experience configuration errors when working with Segment Insights. This article offers suggested remedies for the most common scenarios you may encounter.

## Unable to render dashboard

Unable to render dashboard error
### Possible causes

Reasons why query executions fail may include the following:

- Attributes used in the query are invalid or the table does not exist


Invalid attribute error example
Table does not exist error example
- Segment Insights query was killed or aborted
- User does not have sufficient permissions
- Network related issues


### Suggested solutions

- Identify the invalid attributes from the error message and update the query to resolve this issue by verifying that the attributes defined exist and are valid.
- Click **Refresh** again if the Segment Insights query was killed or aborted unintentionally.
- Users with "View" permission cannot access the Segment Insights tab. Users must be assigned "Full" permission to the specified folder to view insights for the segment.
- Dashboards cannot be rendered in case of network related issues. Check your network connection.


## No value to display for widget

No value to display for widget error
This is seen in the case of individual widgets, specifically for chart types including: Pie, Column, and Histogram with the calculation type of Distribution.

### Possible causes

An individual widget shows "NO VALUE TO DISPLAY":

- Segment Insights query returns no records
- Attributes defined in the Segment Insights dashboard definition contain only null values


### Suggested solutions

- The segment does not contain any records to match the segment rule and there is no data available to fetch.
- Ensure attributes used in the dashboard configuration contain non-null values.


## Unable to render widget

Unable to render widget error
This is seen in the case of individual widgets, specifically the chart type Indicator with the calculation type of Average or Sum.

### Possible causes

An individual widget shows "UNABLE TO RENDER":

- Segment Insights query returns no records
- Attributes defined in the Segment Insights dashboard definition contain only null values


### Suggested solutions

- The segment does not contain any records to match the segment rule and there is no data available to fetch.
- Ensure attributes used in the dashboard configuration contain non-null values.


Learn more about [Chart Types for Widgets](/products/customer-data-platform/audience-studio/segment/insights#chart-types-for-widgets).

## Permissions required

Permissions required error
### Possible causes

User does not have sufficient permissions for the specified folder.

### Suggested solutions

- Users with "View" permission cannot access the Segment Insights tab.
- Users must be assigned "Full" permission to the specified folder to view insights for the segment.