Account owners and Administrators do not reset passwords for users but can send a request for the user to update their password.
To send the request:
Open Treasure Console.
Navigate to Control Panel > Users.
Select a user.
Edit the user's personal information.
Select Reset Password.
If You See a 403 Forbidden Error
Sending reset requests too frequently can temporarily trigger a 403 Forbidden response due to rate limiting. Wait a few minutes and try again.
If multiple users share a network, requests from your organization may share this limit. If the error persists, contact Support with the affected user's email and the approximate time of the request.