Treasure AI Voice has its own support portal, separate from the Treasure Data CDP support portal. If you encounter an issue with Treasure AI Voice, submit your request through the Voice support portal — not the CDP one — so it reaches the team that can resolve it. Only users with the Admin role can access and submit requests through the portal.
You can access the portal from the Web Console via the Contact Support button.
The Treasure AI Voice support portal and the Treasure Data CDP support portal are separate portals. AI Voice support is only available in the Treasure AI Voice Support portal, not the CDP support portal.