{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":["admonition"]},"redocly_category":"Products","product_name":"Journey Orchestration","type":"markdown"},"seo":{"title":"Creating a Decision Point","description":"Treasure Data Product Documentation · Collect and Unify · Segment and Activate · Experiment and Analyze · Decisioning Automate with AI Scale and Trust.","siteUrl":"https://docs.treasuredata.com","lang":"en-US","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"creating-a-decision-point","__idx":0},"children":["Creating a Decision Point"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Within a journey stage, you can create a decision point to direct your user down a personalized path. A personalized journey might be based on attributes like High LTV vs. Low LTV or behaviors like Opened Email Offer vs. not opened email offer."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Let's use a simple example to create a decision point. Let's assume you have a single profile containing individuals from many countries. Instead of creating a separate journey stage for each geographic area, you can make a decision point that branches into your target paths."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/38058751.9479cffa275bbe43f4047bc715936b42ce96d5affd0f82568c51f53d4b43d4be.9e7171ae.png","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This topic includes:"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"#add-decision-point"},"children":["Creating a Decision Point"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"#add-decision-point"},"children":["Add Decision Point"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"#add-conditions"},"children":["Add Conditions"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"#exclude-profiles"},"children":["Exclude Profiles"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"#prioritize-a-condition"},"children":["Prioritize a Condition"]}]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"#add-additional-events"},"children":["Add Additional Events"]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"add-decision-point","__idx":1},"children":["Add Decision Point"]},{"$$mdtype":"Tag","name":"Admonition","attributes":{"type":"info"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To avoid potential performance issues, limit the number of events in the Journey Canvas to approximately 34 when there are more than two layers of decision points in the journey."]}]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Open Treasure Console"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Navigate to ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Audience Studio"]},"."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Navigate to a journey and open it."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Select a ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["stage"]},"."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/creating-a-decision-point-2024-09-06.1a395f46e0ff4274350d5b5d46a7e1942f2c926a77250f018ce20617bf783663.9e7171ae.png","alt":""},"children":[]}," ","5. In the left panel, select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Decision point"]}," and drag it to the Journey Canvas."," ","6. Select ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Click to define decision point"]},"."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/55181792.9d88210fdea73b5f25ef6f3b44d001617974f0f73b04e5442fd6957ad7ff4890.9e7171ae.png","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"Admonition","attributes":{"type":"info"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Each decision point can have at least one condition, up to a maximum of six conditions. There are a maximum of ten decision points per journey."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["On the right side of the Journey builder, a modal window allows you to change the number of conditions displayed. By default, two conditions are shown. Select the number dropdown to create a single decision point, then select 1."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/83510791.1b67f029a8d57760bbe7b9c1e7191d1028e573bbc6f3f3b09d32a30ccaeeabeb.9e7171ae.png","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The number of decision paths determines how many conditions you can add to your decision point."]},{"$$mdtype":"Tag","name":"ol","attributes":{"start":6},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Select each condition icon and ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/products/customer-data-platform/journey-orchestration/batch/creating-stage-rules-for-batch-journey"},"children":["set a rule"]}," for the condition a profile needs to meet to follow that path. For example, does the profile reside in the USA or Canada?"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Select the plus icon to add another event."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/55181798.d2bfe74dbcaa4ef2e29fde909e051f6001966909918d6ae022578b6cbd082edd.9e7171ae.png","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"add-conditions","__idx":2},"children":["Add Conditions"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Let's add four conditions, one for each country."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/55181907.18753b5ee48e818568ea3e1ee4397578d95d7c48f37c10fd70a8ce1cdbcd096b.9e7171ae.png","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["For the number of decision paths, select 4."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Include a condition to catch excluded profiles (recommended)."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Select the first condition."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/55181908.187930adee54fd340eacce6b5a88e95f62e856998e1f126fd7ee1b865f7364d0.9e7171ae.png","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/55181909.3aa2818c2427d73ee2c35e39286aac289c4490eb865b271ea7ab24441b037e4a.9e7171ae.png","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"ol","attributes":{"start":4},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Name your condition."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/55181910.ead31bb7a89cdd00fab206e528e143cc7714561abb638dc3ba34e9f6c11c1e74.9e7171ae.png","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"ol","attributes":{"start":5},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Select Save condition."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Continue to add more conditions to include Canada, UK, and Japan."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Click ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Save as draft"]},"."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"exclude-profiles","__idx":3},"children":["Exclude Profiles"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"img","attributes":{"src":"/assets/55181907.18753b5ee48e818568ea3e1ee4397578d95d7c48f37c10fd70a8ce1cdbcd096b.9e7171ae.png","alt":""},"children":[]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Toggle the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Catch excluded profiles?"]}," to manage your journey workload."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you do not include the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Catch excluded profiles?"]}," condition and the profile does not meet any of the conditions; the profile does not progress further in the path in the respective stage. However, it can move to any following stage by meeting the entry criteria of the following stages."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"prioritize-a-condition","__idx":4},"children":["Prioritize a Condition"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can drag a condition into a different position to prioritize it above others."]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Select the plus sign and drag the condition up to move a condition."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If a profile qualifies for multiple decision points, TD Journey Orchestration moves it to one decision point—the highest personalized path."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"add-additional-events","__idx":5},"children":["Add Additional Events"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Continue to add more events after your decision point. For example, you can add an activation and a wait step."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can add one more decision point to the current stage."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Next Step:"]}," ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/products/customer-data-platform/journey-orchestration/batch/creating-a-merge"},"children":["Create a Merge"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["See also ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/products/customer-data-platform/journey-orchestration/batch/journey-faqs"},"children":["Journey FAQs"]},"."]}]},"headings":[{"value":"Creating a Decision Point","id":"creating-a-decision-point","depth":1},{"value":"Add Decision Point","id":"add-decision-point","depth":1},{"value":"Add Conditions","id":"add-conditions","depth":1},{"value":"Exclude Profiles","id":"exclude-profiles","depth":1},{"value":"Prioritize a Condition","id":"prioritize-a-condition","depth":1},{"value":"Add Additional Events","id":"add-additional-events","depth":1}],"frontmatter":{"seo":{"title":"Creating a Decision Point"}},"lastModified":"2026-06-01T09:09:59.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/products/customer-data-platform/journey-orchestration/batch/creating-a-decision-point","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}