{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":["img","admonition"]},"type":"markdown"},"seo":{"title":"Treasure AI Voice Support","description":"Learn how to access the Treasure AI Voice support portal from the Web Console. Only Admin-role users can submit support requests through the dedicated Voice support portal.","siteUrl":"https://docs.treasure.ai","lang":"en-US","jsonLd":{"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://www.treasure.ai/","name":"Treasure AI","url":"https://www.treasure.ai/","logo":"https://www.treasure.ai/hubfs/assets/images/logos/primary-logo.svg"},{"@type":"WebSite","@id":"https://docs.treasure.ai/#website","name":"Treasure AI Documentation","url":"https://docs.treasure.ai/","inLanguage":["en","ja"],"publisher":{"@id":"https://www.treasure.ai/"}}]},"llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"treasure-ai-voice-support","__idx":0},"children":["Treasure AI Voice Support"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Treasure AI Voice has its own support portal, separate from the Treasure Data CDP support portal. If you encounter an issue with Treasure AI Voice, submit your request through the Voice support portal — not the CDP one — so it reaches the team that can resolve it. Only users with the Admin role can access and submit requests through the portal."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can access the portal from the Web Console via the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Contact Support"]}," button."]},{"$$mdtype":"Tag","name":"Image","attributes":{"src":"/assets/contact-support.240aa4494fe5fafb5c089e032045cfb70596f06fcb191b526bb2e700dd9eb121.1880fd8b.webp","alt":"Contact Support","framed":false,"withLightbox":true,"align":"center"},"children":[]},{"$$mdtype":"Tag","name":"Admonition","attributes":{"type":"info"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The Treasure AI Voice support portal and the Treasure Data CDP support portal are separate portals. AI Voice support is only available in the Treasure AI Voice Support portal, not the CDP support portal."]}]}]},"headings":[{"value":"Treasure AI Voice Support","id":"treasure-ai-voice-support","depth":1}],"frontmatter":{"seo":{"title":"Treasure AI Voice Support","description":"Learn how to access the Treasure AI Voice support portal from the Web Console. Only Admin-role users can submit support requests through the dedicated Voice support portal."}},"lastModified":"2026-08-04T06:47:18.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/products/ai-voice/ai-voice-support","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}