{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-@l10n/ja/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":["platform-badges","admonition"]},"type":"markdown"},"seo":{"title":"Treasure AI Studioで安定した回答を得る","description":"Treasure AI Studioのプラットフォーム知識はスキルが運び、業務知識は誰も教えていません。用語・テーブル・手順をどこに定義すれば回答が安定するのかを解説します。","siteUrl":"https://docs.treasure.ai","image":"/assets/treasure-ai-social-preview.e6fefb35676f6da91c2d1bc783bd39e618e7af2b1ad3aa52a96ae69d72e700fe.b1bff462.png","lang":"en-US","jsonLd":{"@context":"https://schema.org","@graph":[{"@type":"Organization","@id":"https://www.treasure.ai/","name":"Treasure AI","url":"https://www.treasure.ai/","logo":"https://www.treasure.ai/hubfs/assets/images/logos/primary-logo.svg"},{"@type":"WebSite","@id":"https://docs.treasure.ai/#website","name":"Treasure AI Documentation","url":"https://docs.treasure.ai/","inLanguage":["en","ja"],"publisher":{"@id":"https://www.treasure.ai/"}}]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"安定した回答を得る","__idx":0},"children":["安定した回答を得る"]},{"$$mdtype":"Tag","name":"PlatformBadges","attributes":{"platforms":["Web","Desktop","Mobile"]},"children":[]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Treasure AI Studio は、見かけほど多くを最初から知っているわけではありません。モデルが持ち込むのは一般的な SQL と一般的な推論です。",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["このプラットフォーム"]},"に固有のこと — Treasure AI 独自の SQL 関数、セグメント定義が従うべきスキーマ、ジャーニーのステップに何を書けるか — のほとんどは",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["スキル"]},"が運んでおり、どれが有効かはアカウントによって異なります。そして",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["あなたの業務"]},"については、誰かが伝えるまで何も知りません。自社で「アクティブ顧客」が何を指すのか、売上はどのテーブルから読むのが決まりで、どのテーブルからは読まないのか、キャンセル行は数えないのか、報告は「3つの箇条書きと数値1つ」で欲しいのか。"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["つまり回答は、",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["あなたが制御できる2つの層"]},"の上に乗っています。エージェントがプラットフォームの流儀をどれだけ話せるかはスキルが決め（既定で有効なものもあれば、SQLスキルのように既定で無効なものもあります）、あなたの業務を理解しているかは指示と自前のスキルが決めます。供給されなかった部分は推測で埋められます。もっともらしい推測と正しいことは違います。"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["回答が安定しない原因はここにあり、プロンプトの書き方だけでは埋まりません。このページでは、回答が何によって決まるのか、なぜ同じ質問で違う結果が返るのか、そして",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["毎回手で補わなくて済むように、どの知識をどこに置くべきか"]},"を説明します。"]},{"$$mdtype":"Tag","name":"Admonition","attributes":{"type":"info","name":"分けて考えるべき2つの問い"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["出力は正しいか"]}," — これはあなたのリクエスト、効いているスキル、エージェントが実行したツールの話です。",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["その結論は導けるか"]}," — これはモデルの解釈の話であり、その下の作業がどれだけ正しく進んでも、生成されたテキストであることに変わりはありません。"]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"前提条件","__idx":1},"children":["前提条件"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Treasure AI Studioにサインイン済みであること（",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/getting-started"},"children":["はじめに"]},"）"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/concepts"},"children":["コアコンセプト"]},"（作業フォルダ、スキル、チャットの構成）を理解していること"]}]},{"$$mdtype":"Tag","name":"hr","attributes":{},"children":[]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"回答は何によって決まるのか","__idx":2},"children":["回答は何によって決まるのか"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["回答は層の組み合わせから作られ、各層は個別に確認できます。何かがおかしいとき、有用な問いは「Studio が壊れているか」ではなく「どの層だったか」です。"]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"width":"24%","data-label":"層"},"children":["層 "]},{"$$mdtype":"Tag","name":"th","attributes":{"width":"44%","data-label":"決めていること"},"children":["決めていること "]},{"$$mdtype":"Tag","name":"th","attributes":{"width":"32%","data-label":"確認方法"},"children":["確認方法 "]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["あなたのリクエスト"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["どの対象、どの期間、どのレコードを有効とみなすか"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["自分が何を頼んだかを読み直す。明示しなかったことはエージェントが代わりに選んでいます"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["カスタム指示"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["組織全体に適用される基準"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["設定 → Instructions"]},"（管理者）"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["作業フォルダの指示"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["そのフォルダ内の全チャットに効く恒常的な前提（既定のデータベース、規約、ルール）"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["作業フォルダの指示を開く"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["スキル"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["エージェントが従う手順とプラットフォームの流儀（SQLパターン、セグメントのスキーマ、ワークフロー構文）"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["設定 → マーケットプレイス"]},"で有効なプラグインを確認。カスタムスキルや共有スキルも対象です"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["実行されたツール"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["実際に行われたこと（実行されたクエリ、書かれたセグメント、生成されたファイル）"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["チャットのツールコールを展開し、入力と出力を読む"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["解釈"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["要約、原因、推奨"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["回答の文章。数値はすべてツールの出力と突き合わせる"]}]}]}]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["これらがどう組み立てられて計画になるかは",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/concepts/orchestrator"},"children":["エージェントオーケストレーター"]},"にあります。このページで扱うのは、あなたが制御できるもう半分 — その層に何を入れるか — です。"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"同じ質問で違う結果が返るのはなぜか","__idx":3},"children":["同じ質問で違う結果が返るのはなぜか"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["2回尋ねて2つの異なる答えが返ることがあり、どちらも筋が通っている場合があります。理由はほぼ次の3つです。"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["モデルは決定的ではありません。"]}," 同じプロンプトでも実行ごとに別の道筋を通り得ます。これはモデルの性質であって、Studioの不具合ではありません。"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["リクエストで指定しきれていない要素があります。"]}," 対象・期間・除外条件を固定していなければ、実行のたびに選び直されます。"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["文脈が違います。"]}," どのスキルが有効か、作業フォルダが何を指示しているか、会話の前段で何を話したか、エージェントが途中で何を見つけたか — そのすべてが次の一手に影響します。"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["あなたが取り除けるのは2つ目と3つ目だけです。そして、それを取り除く作業こそが、デモをチームで運用できるものに変えます。"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"業務知識をどこに書くか","__idx":4},"children":["業務知識をどこに書くか"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["固有の前提は書き留めてください。",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["どこに書くかで、効く範囲と届く相手が決まります。"]}]},{"$$mdtype":"Tag","name":"div","attributes":{"className":"md-table-wrapper"},"children":[{"$$mdtype":"Tag","name":"table","attributes":{"className":"md"},"children":[{"$$mdtype":"Tag","name":"thead","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"th","attributes":{"width":"30%","data-label":"定義したいもの"},"children":["定義したいもの "]},{"$$mdtype":"Tag","name":"th","attributes":{"width":"26%","data-label":"書く場所"},"children":["書く場所 "]},{"$$mdtype":"Tag","name":"th","attributes":{"width":"44%","data-label":"理由"},"children":["理由 "]}]}]},{"$$mdtype":"Tag","name":"tbody","attributes":{},"children":[{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["このリクエスト限りの条件"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["プロンプト"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["再利用しないもの。対象・期間・除外条件を書いて済ませます"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["用語の定義、そのプロジェクトで使うテーブル、常に効かせたいフィルター"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/concepts/work-folders"},"children":["作業フォルダの指示"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["そのフォルダ内の全チャットの開始時に読まれるため、誰も毎回言い直さずに済みます。フォルダ内の ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["CLAUDE.md"]}," として保存されます"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["組織全体で共通の規約 — 既定のデータベース、出力の体裁、意味が固定された用語"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/custom-instructions"},"children":["カスタム指示"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["組織内のすべてのエージェントのシステムプロンプトに追加されます。アカウントに1つで、設定できるのは管理者です"]}]},{"$$mdtype":"Tag","name":"tr","attributes":{},"children":[{"$$mdtype":"Tag","name":"td","attributes":{},"children":["繰り返す価値のある手順 — 書くのが難しい処理のSQLテンプレート、必須の出力形式、指標の読み方、定型作業の段取り"]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/skills/skills"},"children":["スキル"]}]},{"$$mdtype":"Tag","name":"td","attributes":{},"children":["リクエストが該当すれば自動的に適用され、",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/skills/sharing-custom-skills"},"children":["チームに共有"]},"すれば、各自の我流ではなく全員が同じ手順から始められます"]}]}]}]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"指示は事実を述べスキルは手順を運ぶ","__idx":5},"children":["指示は事実を述べ、スキルは手順を運ぶ"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["最後の2つの線引きが、実務でいちばん間違えるところです。",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["指示は恒常的な事実を述べるもの"]},"です（「売上とは ",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["analytics.orders_clean"]}," のことで、",{"$$mdtype":"Tag","name":"code","attributes":{},"children":["status = 'cancelled'"]}," は除外する」）。",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["スキルは手順を運ぶもの"]},"です（四半期売上クエリの実際のSQLテンプレート、出力の形、解釈の手順）。指示欄に SQL や番号付きの手順を書き始めていたら、それはスキルにすべきものです。"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["スキルには指示にない性質が2つあります。常時適用ではなくリクエストに応じて選ばれること、そして共有できることです。誰か1人が苦労して確立した手順を、チーム全員の出発点にできます。"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"2つの目安","__idx":6},"children":["2つの目安"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["同じことで2回訂正したら、その時点で書く。"]}," 2回目の訂正は、その前提が実在していて、かつどこにも書かれていない証拠です。"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["常に真である最も広いスコープに置く。"]}," 1つのプロジェクトでだけ成り立つ規則はその作業フォルダへ、会社全体で成り立つ規則はカスタム指示へ。広すぎるスコープに書いた規則は、書かないより悪くなります。効いてほしくない場面でも効いてしまうからです。"]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"スキルは自分で動かせるレバー","__idx":7},"children":["スキルは自分で動かせるレバー"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["「AIはこれが苦手だ」と見えるものの多くは、必要な知識を持たないまま作業しているエージェントです。その知識を運ぶのがスキルであり、管理するのはあなたです。"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["自分の業務に合うものを有効にする。"]}," クエリならSQLスキル、パイプラインならワークフロースキル、CDPオブジェクトならtdxスキル。既定で有効になっていないものもあります。",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/skills/skills"},"children":["スキルとマーケットプレイス"]},"を参照してください。"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["カスタムスキルや共有スキルもエージェントを動かすことを忘れない。"]}," あるチームの規約に合わせて書かれたスキルは、有効にした全員に適用されます。曖昧な指示や矛盾した指示は、そのまま出力の不安定さとして現れます。"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["一度に1つだけ変える。"]}," 品質が変わったときは、プラグインを1つだけ切り替えて同じリクエストを繰り返してください。同時に複数動かすと何が効いたか分かりません。"]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"解釈は生成されたテキストです","__idx":8},"children":["解釈は生成されたテキストです"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["結果に続く要約は、その結果を読んだ言語モデルが書いたものです。数値を言い間違えることもあれば、データが支持しない原因を提示することもあります。もっともらしい文であることは、その裏側の作業以上の証拠にはなりません。"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["抑え込むための習慣は2つです。行動の根拠にする数値は必ずツールの出力と突き合わせること。そして、頼んでいない結論が出てきたら「結果のどこがそれを支持しているのか」を尋ねること。Studioが入力欄の下に常に注意書きを出しているのも同じ理由です — ",{"$$mdtype":"Tag","name":"em","attributes":{},"children":["AI生成の出力は不正確な場合があります。重要な情報は確認してからご利用ください。"]}," ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/security#%E3%82%A8%E3%83%BC%E3%82%B8%E3%82%A7%E3%83%B3%E3%83%88%E3%81%AE%E7%94%9F%E6%88%90%E7%89%A9%E3%82%92%E7%A2%BA%E8%AA%8D%E3%81%99%E3%82%8B"},"children":["エージェントの生成物を確認する"]},"を参照してください。"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"次のステップ","__idx":9},"children":["次のステップ"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/query/answer-quality"},"children":["クエリの回答がおかしいとき"]}," — 個別の数値やクエリの切り分け"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/concepts/work-folders"},"children":["作業フォルダ"]}," — プロジェクトの恒常的な前提を置く場所"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/custom-instructions"},"children":["カスタム指示"]}," — 組織全体に効く層"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/skills/skills"},"children":["スキルとマーケットプレイス"]}," — 手順の有効化・作成・共有"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"/ja/products/ai-studio/concepts/orchestrator"},"children":["エージェントオーケストレーター"]}," — リクエストが計画とツールコールになるまで"]}]}]},"headings":[{"value":"安定した回答を得る","id":"安定した回答を得る","depth":1},{"value":"前提条件","id":"前提条件","depth":2},{"value":"回答は何によって決まるのか","id":"回答は何によって決まるのか","depth":2},{"value":"同じ質問で違う結果が返るのはなぜか","id":"同じ質問で違う結果が返るのはなぜか","depth":2},{"value":"業務知識をどこに書くか","id":"業務知識をどこに書くか","depth":2},{"value":"指示は事実を述べ、スキルは手順を運ぶ","id":"指示は事実を述べスキルは手順を運ぶ","depth":3},{"value":"2つの目安","id":"2つの目安","depth":3},{"value":"スキルは自分で動かせるレバー","id":"スキルは自分で動かせるレバー","depth":2},{"value":"解釈は生成されたテキストです","id":"解釈は生成されたテキストです","depth":2},{"value":"次のステップ","id":"次のステップ","depth":2}],"frontmatter":{"seo":{"title":"Treasure AI Studioで安定した回答を得る","description":"Treasure AI Studioのプラットフォーム知識はスキルが運び、業務知識は誰も教えていません。用語・テーブル・手順をどこに定義すれば回答が安定するのかを解説します。"},"platforms":["Web","Desktop","Mobile"]},"lastModified":"2026-10-24T07:54:25.054Z","pagePropGetterError":{"message":"","name":""}},"slug":"/ja/products/ai-studio/concepts/reliable-answers","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}